You will receive a tracking number by email when your order has been dispatched, accompanied by a link to the appropriate tracking page.

BONDI WASH currently ships within Australia and to most countries internationally. You can also purchase BONDI WASH online directly across our European, Asian, Japanese and Canadian websites. Please follow the below links to help you find your closest retailer:

Korea, brand.naver.com/bondiwash

Switzerland, bondiwash.ch

Europe, bondiwash.eu

UK, bondiwash.eu

Japan, bondiwash.jp

China, Tmall global and local

Taiwan, 10 10 Hope

Hong Kong, 10 10 Hope

Canada and the US, bondiwash.ca

Standard shipping anywhere in Australia is $10 per order and free for orders $70 and over (cart value applied AFTER any discount codes).

International shipping to New Zealand is $25 per order and free for orders over $100 (applied AFTER any discount codes).

International shipping to other destinations is AUD $80 with a maximum order weight of 10kg. International shipping is complimentary for orders over $300.

We send all orders internationally via Australia Post express shipping, however there can be unexpected delays on international shipments.

Currently there can be unexpected delays to international shipments, however we do send all orders internationally via Australia Post express shipping.

Orders usually take 1-2 business days to leave our warehouse. Once they are sent, they will typically take up to 3-7 business days to arrive. Regional areas may experience longer delivery times. Your patience is appreciated if delivery problems occur. Tracking numbers will be emailed once parcels have left our warehouse and deliveries can be tracked via Australia post or Startrack websites.

Please be aware that international orders are currently experiencing delays due to geopolitical factors affecting shipping routes and flight availability. We appreciate your patience and will do our best to get your order to you as quickly as possible.

For urgent deliveries, please contact our Paddington store on (02) 8065 2005 from 10am - 5pm prior to placing your order.

If you purchase Bondi Wash to be sent to an address in Australia and then send into another country, you are responsible for its transit into that country. Our products are not flammable (except the pure Essential Oils) or aerosol. Supporting documentation can be obtained on request.

If you purchase Bondi Wash to be sent to an international address you are responsible for any duties associated with this shipment.

If you think the address you provided may not be correct, please email us immediately and we will do our best to assist. However, once your order has left the warehouse we cannot redirect. If orders are undeliverable and returned to us for any reason, we will issue a refund less shipping and handling costs ($10 for Australian orders and $60 for international orders).

If you need your order before a certain date contact us prior to placing an order to confirm possible delivery times. Our delivery service is typically very quick, but we can send it express post via Australia Post from our retail store if you'd prefer.

Please always feel free to contact us with any questions via:  hello@bondiwash.com.au.